Refund & Return Policy
Refund & Return Policy
At Trainiqo, we want you to be fully satisfied with your purchase.
30-Day Return Policy
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
Return Process
To initiate a return, please contact us at:
Include your order number and reason for return.
Once your request is approved, we will provide return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue.
We will arrange a replacement or refund.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved, refunds will be processed back to your original payment method within 5–10 business days.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return if used.
If you have any questions, contact: